Employment at Bella Vita

We’ll invest in our staff like family, because we know that the only way to keep growing is to help you grow too. If you’re looking for a rewarding career that feels like home, let us break down the details you want to know.

1. Your Position Matters- The average person will spend 90,000 hours at work. Wow, why not do it in a creative environment where your work matters! As a growing company, we always feel like we are in "start-up" mode around here. Everyone here hustles and knows their work matters and contributes to the bottom line daily.  

2. Room to Grow- We love to see you succeed! When motivation and hard work meet, there’s always an opportunity for upward advancement with us. We take personal and professional development seriously and ownership builds in one-on-one meetings with team members 2-3 times per year.

3. Beautiful Benefits- We’ll take care of you! Medical, Dental, Vision and 401k with 3% match is available to all full time positions. Our PTO plan matches and exceeds most corporate offices in the area!

4. Be Yourself- Personality is everything, and we want to see yours shine. Ditch the uniform and dress like yourself, build relationships with customers, and live life outside the cube! We take a lot of pride in getting the right personalities together by using the "DISC" personality survey throughout the year for new hires as well as existing team members.

5. Family Owned- Finally, a business you can relate to! We always work hard, but we keep our perspective is in the right place. 

 

1. We’ll Listen- Have a great idea, a concern or any other thought to share? We want to hear it! With an open-door policy and weekly meetings, we’ll always make you feel heard.

2. We’ll Communicate- We’ll never leave you feeling confused. Every position has a job description(we call it "Key Results Areas", or KRA), and we’ll always be clear about our expectations. 

3. We’ll Be There- We don’t leave the work all in your hands. You’ll find owners and the management team working towards our goals right alongside you. 

4. We’ll Be Intentional-  We are passionate about every aspect of our business. Finding the perfect fit for every position, to growing professionally by attending seminars (we love the Dave Ramsey EntreLeadership program) we are committed to caring about it all.

5. We’ll Celebrate- If we see your success, we’re going to let you know it! From parties to presents, or even a surprise donut run in the middle of the week, we promise to acknowledge work well done. 

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Open Position - eCommerce Coordinator

If all things marketing, web, business, or information systems light your fire, this could be the position for you! In this position, your focus is on bridging the gap between store and warehouse web fulfillment team, and ensuring team is providing customers with high-touch “White Glove” service that rivals any other web experience.

Typical Duties Include:

• Your office is located at our Germantown store and you are the general web liaison helping to ease the communications between store and warehouse web team 
• Pull all orders as they come in, update Shopify as they come in, manage all open orders until they are shipped by warehouse team.
• Ensure customers who are waiting on special orders have a high level of communication
• Be accountable for managing up to 300+ open orders during any given week. It's your job to ensure customers are getting updates on their orders, answers to their questions, and their products shipped in a timely manner
• Chat/Phone First Line of Support
• In-store pickup leader, prepare any local pickup orders immediately
• Upsell/Cross-sell in certain situations, enter sales leads in our system, recover abandoned carts
• Wow customers consistently and often with quick/exceptional customer service and anticipating and meeting customer needs
• Large order and VIP customer “white glove” services.
• Improve Customer Retention, monitor KPIs such as Average Order Value, Customer Repeat Rates, Conversion Rate, etc.
• Innovate - come up with new and better ways of doing things

Know someone who would be a good fit? There is a $250 Bella Vita gift card for anyone who finds a candidate who passes their 90-day review!

We’ll take care of you! Medical, Dental, Vision and 401k with 3% match is available to all full time positions. Our PTO plan matches and exceeds most corporate offices in the area!

Email resume to brent@shopbellavita.com to apply.

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Open Position - Inventory Manager

We’re looking for someone experienced in inventory management and analytics to help Bella Vita stay ahead of the curve with our inventory! This position is located at our offices on Trinity Rd.

Typical duties include:

• Communicate with entire team so that everyone knows what is being delivered, what is currently being processed and what is on the way to the store
• Evaluate and improve existing inventory control procedures
• Analyze daily product and supply levels to anticipate inventory problems and shortages
• Analyze reports for sales velocity and margins to ensure we are selling the right products at the right price
• Ensure that top sellers are constantly stocked in the store, maintain re-order points for vendors
• Ensure that inventory is quickly processed and sent to store
• Oversee all POs, Claims and Special Orders for customers
• Analyze invoices for cost savings, negotiate deals for large-volume orders
• Maintain correct inventory counts year-round
• Evaluate and improve existing inventory control procedures
• Analyze daily product and supply levels to anticipate inventory problems and shortages
• Meet with weekly with Ownership, Marketing Coordinator and Visuals Manager to ensure inventory is available for displays and photoshoots

Know someone who would be a good fit? There is a $250 Bella Vita gift card for anyone who finds a candidate who passes their 90-day review!

We’ll take care of you! Medical, Dental, Vision and 401k with 3% match is available to all full time positions. Our PTO plan matches and exceeds most corporate offices in the area!

Email resume to brent@shopbellavita.com to apply.

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Open Position - Delivery Driver

Checking the front porch incessantly. Waiting for an email delivery confirmation. We all know the excitement and anticipation of waiting for a package to arrive. Want to help bring the beautiful life to customers’ homes? Be the bringer of cheer as a part-time delivery driver for Bella Vita. Light up customers’ faces when you make local web order deliveries Tuesday and Thursday afternoons and Fridays deliver bridal registry orders to our lovely Bella Vita brides. There will also be sporadic errands to run when preparing for events or other special occasions, and some merchandise will need to be picked up from local vendors.

Responsibilities:

• Roughly 10 hours per week, typically 2-3 afternoons.
• Preferred availability is Tuesday, Thursday and Friday afternoons.
• Excellent driving record is critical.
• Must be able to lift 50 lbs.