Shipping Policy

Thank you for shopping with Bella Vita Gifts & Interiors! We do our best to get your order to you as quickly and carefully as possible. Here's a quick overview of our order processing and shipping policies.

Order Processing

Most in-stock orders are processed within 1 business day. Please note that processing time is separate from the shipping and delivery estimates shown at checkout. Delivery estimates begin once your order has shipped.

Special-order items are ordered directly from our vendors and have varying lead times depending on availability. If your order includes a special-order item, we will communicate the estimated timeframe and keep you updated as we receive information from the vendor.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout. These are estimates, not guaranteed delivery dates, and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Need your order quickly? If you select overnight or expedited shipping, please contact us as soon as possible so we can confirm whether same-day processing and shipment can be accommodated. Selecting overnight shipping does not automatically guarantee same-day shipment.

Shipping Costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method.

Free standard shipping may be available on qualifying orders as displayed on our website or at checkout. Additional shipping charges may apply to oversized, heavy, or excluded items.

Order Tracking

Once your order ships, you will receive an email confirmation with tracking information. Please allow some time for tracking information to update after your shipping confirmation.

Depending on item availability and fulfillment location, your order may arrive in multiple shipments. Tracking information will be provided for each shipment.

Shipping Address Accuracy

Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. We will do our best to make corrections before your order ships, but cannot guarantee address changes once an order has been processed.

Lost, Damaged, or Delayed Packages

If your package arrives damaged, please contact us as soon as possible. Keep all original packaging and packing materials, and take clear photos of the damaged item, packaging, and shipping box. This information is required to file a claim with the shipping carrier.

If your package appears lost or has been significantly delayed, please reach out to us so we can help investigate the shipment.

Order Changes & Cancellations

If you need to make a change or cancel an order, please contact us as soon as possible. We will do our best to accommodate requests before an order ships. Once an order is in transit, we are unable to make changes or cancel the shipment.

International Shipping

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, and other charges determined by the destination country and carrier. These fees are the customer's responsibility unless collected at checkout. Customs processing may also affect delivery times.

Questions?

We're happy to help! Please contact our team at orders@shopbellavita.com or call us at 901-341-0360.

Thank you again for shopping with Bella Vita Gifts & Interiors!